The “Cloud” is a software that is installed on a remote server somewhere in the world, and you access via the internet. A more comfortable and convenient way better than the past when you would purchase a piece of software and install it on a particular machine, and then access that software only from that machine at that specific location.

Voice over Internet Protocol (VoIP) is a technology that works by converting sound into digital voice communication. Instead of sending and receiving calls over “traditional” copper landline telephone infrastructure, instead, that information is transmitted over an active Internet connection.

A typical VoIP setup requires a router and a switch, but not always depending on the size of your operation. For any VoIP phone system to work, you need an adequate broadband internet connection.