Since 2018, employee turnover has been a major issue for many businesses. On average, the turnover rate is 18% (SHRM, n.d.). And while the pandemic slowed such turnover, the post-pandemic workforce is seeing a significant increase in what’s called “employee churn.”
There are many thoughts about what could have caused this spike. One of which is employee burnout. COVID-19 revealed many corporate weak spots that had many younger workers looking for new, more flexible job opportunities elsewhere. And they aren’t looking alone. One study shows that employees who are burned out are 2x more likely to convince their coworkers to resign with them.
If you’ve been feeling the churn, Rytel has a suggestion that might help you: investing in a business VoIP service. Not only will it provide the flexibility your employees crave, but it will also save them money, increase their productivity, and improve their mental health. Don’t believe us? Well, just keep reading!
Benefits of RyTel Business VoIP Service for Your Employees
Allows Them to Work Wherever They Like
During the pandemic, many employees realized just how important flexible work options were. And even more employees realized just how much they enjoyed being able to work from home. So much so that 1 in 3 employees stated they’d quit their job if they couldn’t work remotely after the pandemic. A business VoIP system enables businesses to provide that option for their employees at a reduced cost.
Most business VoIP providers include mobile applications and softphones with their product suites. This allows users to access their communications suite from their cell phones, laptops, or tablets anywhere in the world. Not only that, but it can transform any device into an office phone, preserving workers’ privacy and maintaining healthy professionalism in employee-customer interactions. All your employees need is a stable internet connection, and they can do business no matter where they are.
Empowers Them to Save Money
Many employees incur additional work-related expenses when in-office. These can include gas, parking, food, and more. But with a mobile-capable business VoIP service, workers don’t have to physically commute, saving them hundreds of dollars each month. In fact, according to a study performed in 2020, at-home employees saved almost $500 per month by working from home or working remotely. This means that they saved nearly $6,000 in 2020, which is nothing to sneeze at.
Gives the Choice to Customize Their Communication Suite
No person’s “workplace flow” is identical. Some want to be able to check their email and their voicemail simultaneously. Some would rather keep their email and phone system separate from one another. It can be frustrating for these employees to be forced into a “standardized workflow” by the limitations of their phone system. Thankfully, most business VoIP services allow users to pick-and-choose what features they’d like to activate on their account. Sales can integrate their phone systems with the company’s CRM, while Operations can keep it simple by utilizing employee-to-employee instant messaging without getting bogged down by CRM notifications.
This customization will enable your employees to streamline their personal processes. When they can be comfortable and efficient simultaneously, they’ll be far more likely to produce excellent results and to stick with your company.
See an Increase in Productivity and Personal Wellness
Employees who utilize business VoIP services can see a difference in their personal productivity, with many witnessing 77% increases in overall output. This is thanks in large part to VoIP’s extensive library of features, customizable communication workflows, and remote-work capabilities. Not only that, but remote workers also have less workplace interruptions, allowing them to complete their task load faster than if they were in-office.
But employee productivity can’t be your only goal. If one of the major reasons for employee churn is burnout, it makes sense to consider, and prioritize, the mental health of your workers. And post-pandemic, 82% of employees shared that working from home has improved their mental health significantly. Giving your employees the option to work remotely by implementing business VoIP services will result in happier, more productive employees that are far more likely to stick around.
Take Advantage of Business VoIP Benefits with Rytel
At Rytel, we know that excellent, flexible communication services are the cornerstone to successful businesses. That’s why our business VoIP service comes packed with the features you need to provide a top-notch environment for your employees. Ready to get started and see the benefits firsthand? Contact our business VoIP experts today!