Nonprofit organizations are built to tackle tough issues with passion. Funding and resources are more likely to be put toward the greater good than on making tech upgrades. In this blog post, we’ll talk about VoIP and show how its features can greatly improve your nonprofit’s communication systems.
VoIP For Nonprofits
If you’re a nonprofit considering an upgrade to VoIP, we have good news for you. Upgrading your system comes with a ton of benefits, such as the following:
Cost Savings
With VoIP, you can reduce your communication costs by paying lower rates for long-distance and international calls, lower your maintenance costs by using your existing devices, such as computers or smartphones, to access your VoIP system, and by bundling services, such as voicemail, caller ID, call forwarding, call recording, or call analytics, as part of your VoIP for nonprofits package, without paying extra fees or subscribing to multiple services.
Optimizing Collaboration
VoIP can help with collaboration in various ways. You can use VoIP to communicate with your colleagues, clients, or partners in real time, using voice, chat, web conference, or instant messaging. You can also share files, documents, or screens with others. This improves your workflow and efficiency, as you can work from anywhere with an internet connection. VoIP phone systems save employees an average of 32 minutes spent on the phone each day. That’s 32 minutes they can spend working on other tasks, increasing their overall productivity. You can also integrate your VoIP system with other software, such as CRM, email, or calendar, to streamline your tasks and processes to ensure your availability and reliability, as you can connect your office phone number to your mobile device or laptop.
Fostering Virtual Work Environments
VoIP allows you to communicate with your team members, clients, or partners in real time, using voice, chat, web conference, or instant messaging. You can also share files, documents, or screens with others. VoIP offers lower rates than traditional phone services, especially for long-distance and international calls. Sixty-seven percent of mobile workers report an increase in productivity and ability to resolve problems faster when switching to VoIP.
Scalability
Scalability means you can easily adjust your VoIP system to meet your changing needs, such as adding or removing users, features, or devices, without hassle or extra cost. VoIP for nonprofits also allows you to support multiple locations and remote workers and handle high call volumes and peak periods. Scalability is essential for nonprofits that want to grow and expand their operations. With VoIP, you don’t have to worry about investing in expensive hardware or infrastructure or being locked into a long-term contract. You can scale up or down as you need and pay only for what you use.
VoIP For Nonprofits: Disaster Recovery Planning and Protection
VoIP has some advantages over conventional phone systems when it comes to disaster recovery, such as:
Automatic failover protection: VoIP service providers can implement automatic failover protection. If voice calls fail to connect for any reason, the provider’s system will reroute the calls to another available connection. This way, you can avoid losing your phone service in case of network disruptions, power outages, or natural disasters.
Geographical flexibility: Because VoIP allows you to use any device with internet access to make and receive phone calls, you can work even if your office is damaged or inaccessible. You can also quickly relocate your employees or send them home, and they can continue working as usual.
Cloud backup: VoIP for nonprofits can store your data, such as voicemail, call history, contacts, and settings, in the cloud instead of on your local device or server. This way, you can access your data from any device, and you don’t have to worry about losing your data in case of hardware failure, theft, or fire.
Encryption: VoIP can encrypt your voice communication, which means that it can prevent unauthorized access or interception of your calls. This can protect your privacy and security, especially if you deal with sensitive or confidential information.
How Rytel Delivers VoIP for Nonprofits
RyTel delivers cloud phone service, unified communications as a service (UCaaS), and business messaging features to nonprofits of all sizes. We were proud to offer our new customers top-rated service, flexible plans, and zero up-front costs. We take the causes we’re passionate about seriously through our special discounts for veteran-owned businesses and nonprofit organizations. Contact us to learn more.